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Book Summary
About the Book: The Waiters Handbook (As per NEP)
The Waiters Handbook is a comprehensive guide designed to equip waitstaff with
the knowledge, skills, and professionalism required to excel in the hospitality
industry. It serves as an essential resource for both novice and experienced
servers, offering practical advice on delivering exceptional customer service
while efficiently managing their responsibilities in diverse dining
environments. At its core, the handbook emphasizes the importance of customer
satisfaction, which is the cornerstone of a successful hospitality operation. It
outlines techniques for creating a welcoming atmosphere, understanding customer
preferences, and addressing special requests with efficiency and grace. The book
underscores the significance of active listening,
- ISBN-13
- 9788197451027
- Language
- English
- Binding
- Paper Back
- Publisher
- Jindal Book Services
- Publishing Date
- 2025-04
- Total Pages
- 142
The Waiters Handbook (As per NEP)
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Product Specifications
Book Summary
About the Book: The Waiters Handbook (As per NEP)
The Waiters Handbook is a comprehensive guide designed to equip waitstaff with
the knowledge, skills, and professionalism required to excel in the hospitality
industry. It serves as an essential resource for both novice and experienced
servers, offering practical advice on delivering exceptional customer service
while efficiently managing their responsibilities in diverse dining
environments. At its core, the handbook emphasizes the importance of customer
satisfaction, which is the cornerstone of a successful hospitality operation. It
outlines techniques for creating a welcoming atmosphere, understanding customer
preferences, and addressing special requests with efficiency and grace. The book
underscores the significance of active listening,
Book Specifications
- ISBN-13
- 9788197451027
- Language
- English
- Binding
- Paper Back
- Publisher
- Jindal Book Services
- Publishing Date
- 2025-04
- Total Pages
- 142