From the voice on the phone, to the voice on the computer, to the voice from the
toaster, speech user interfaces are coming into the mainstream and are here to
stay forever.
Soundly anchored in HCI, cognitive psychology, linguistics, and social
psychology, this supremely practical book is loaded with examples, how-to
advice, and design templates. Drawing widely on decades of research in
lexicography, conversation analysis, computational linguistics, and social
psychology author Randy Allen Harris outlines the principles of how people use
language interactively, and illustrates every aspect of design work.
In the first part of the book, Harris provides a thorough conceptual basis of
language in all