Measuring return on investment (ROI) in training has become a major issue - not
least because trainers now have to prove real benefits to increasingly
budget-conscious organizations. Written by one of the leading experts in the
field, this book provides trainers and senior human resource staff with all the
information they need to understand how to assess both the tangible and
intangible benefits of their training. Complete with detailed worked examples
showing how all aspects of training effectiveness can be monitored and assessed,
the book dispels the myths that can impede a successful evaluation of the
economics of training and performance improvement.
This book answers the ‘who,