About the Book: Ujjivan: Transforming with Technology
Three decades of being a banker afforded Samit Ghosh a ringside view of the
biggest vulnerability of Indias financial sector—its failure to ensure true
financial inclusion. This became the impetus for Ghoshs second innings as the
creator of Ujjivan, a pioneering venture to bring financial services to the
urban poor.
Since 2005, when it opened its doors for business, Ujjivan has seen rapid
growth. Starting off as a microfinance organization that gave small, unsecured
loans to poor businesswomen, Ujjivan gradually expanded to offer agricultural,
education, home-improvement, home-purchase, and livestock loans. Today, Ujjivan
is a small finance bank. Its burgeoning customer