About the Book: Triggers Sparking Positive Change and Making It Last
In business - as in life - the right behaviours matter. But getting it right is
tricky. Even when we acknowledge the need to change what we do and how we do it,
life has a habit of getting in the way, upsetting even the best-laid plans. And
just how do we manage those situations that can provoke even the most rational
among us into behaving in ways we would rather forget? Triggers confronts
head-on the challenges of behaviour and change, looking at the external factors
(or triggers) -both negative and positive - that