This is the first book to introduce senior level students of management science
practicing managers to the modern powerful statistical methods that are
available for optimizing and improving business processes. Using realistic case
studies from businesses, this book explains the key statistical concepts workers
in this field need to know. In particular, there is a focus on the use of
probabilistic methods and statistical analysis in a business context and the
value of these methods for managers. The mathematical explanations are
comprehensive with an emphasis on the essential principles.