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Service Level Management For Enterprise Networks (Telecommunications Library)
by Lundy Lewis (Author),
Artech House Publishers (Publisher)
Product Specifications
Book Description
This first-of-its-kind, comprehensive examination of IT service level management
provides a much-needed framework for implementing and evaluating service level
agreements and helps you avoid common pitfalls.
Book Specifications
ISBN-13 9781580530163
Language English
Binding Hard Bound
Publisher Artech House Publishers
Publishing Date 1999-01-01
Product Edition 1st