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Book Summary
S-Business provides business leaders of traditional product-centered companies
and existing services organizations with a succinct yet comprehensive blueprint
to understand s-business; determine if it is the correct business approach for
their organization; establish research-based performance benchmarks upon which
to create goals and measure performance; harness best practices on s-business
principles, strategies and methods to guide implementation; and make sound
s-business decisions to meet the evolving needs of customers and clients.
About The Author:
James A. Alexander and Marks Hordes are partners with Alexander Consulting, LLP,
a management consultancy firm and have a wealth of knowledge about service
organizations.
- ISBN-13
- 9788177224566
- Language
- English
- Binding
- Hard Bound
- Publisher
- Dreamtech Press India Pvt Ltd
- Publishing Date
- 2006
- Product Edition
- 1
S-Business Reinventing The Services Organization
by Elena Cantarello, Mark W Hordes (Author),
Dreamtech Press India Pvt Ltd (Publisher)
fictionfantasyyoung adultaward winning
Frequently bought together
Total for 3 items₹506₹539You save ₹33
Product Specifications
Book Summary
S-Business provides business leaders of traditional product-centered companies
and existing services organizations with a succinct yet comprehensive blueprint
to understand s-business; determine if it is the correct business approach for
their organization; establish research-based performance benchmarks upon which
to create goals and measure performance; harness best practices on s-business
principles, strategies and methods to guide implementation; and make sound
s-business decisions to meet the evolving needs of customers and clients.
About The Author:
James A. Alexander and Marks Hordes are partners with Alexander Consulting, LLP,
a management consultancy firm and have a wealth of knowledge about service
organizations.
Book Specifications
- ISBN-13
- 9788177224566
- Language
- English
- Binding
- Hard Bound
- Publisher
- Dreamtech Press India Pvt Ltd
- Publishing Date
- 2006
- Product Edition
- 1