MRP: ₹9599
₹6885
₹ 2714 Off
(Incl. of all taxes)
Qty
Buying in bulk?
In stock Only 3 left
Deliver to
- 7-day returns
- Secure payment
- International shipping
- Carefully packed
Get this at ₹ 6541Extra 5% OffAdd items worth ₹999 to the cart & get extra 5% off
Get this at ₹ 6197Extra 10% OffAdd items worth ₹1499 to the cart & get extra 10% off
Book Summary
Reorganizing for Customer and Patient Care includes an overview of basic
concepts in administering a customer care program, evaluating your corporate
culture, encouraging your employees, using surveys, and using the internet. The
course structure is many short suggestions and principles followed immediately
by interactive questions and applications. The simple structure makes it
possible for busy healthcare workers to log in and benefit from short,
self-contained units, and practice how they would respond to a situation. This
is useful for all businesses, not just healthcare. The manual accompanying the
CD provides a summary of the major points of the CD in a handy format. 238 pages
on CD. 46
- ISBN-13
- 9781594910883
- Language
- English
- Binding
- Paper Back
- Publisher
- University Of Health Care
- Publishing Date
- 2004-06-16
Reorganizing For Customer And Patient Care Library Edition: Change Management, Corporate Culture, And Organizational Structure I
by Daniel Farb (Author),
University Of Health Care (Publisher)
fictionfantasyyoung adultaward winning
Frequently bought together
Reorganizing For Customer And Patient Care Library Edition: Change Management, Corporate Culture, And Organizational Structure I₹6885This item
Maarikaadu₹63
Natyamayuri₹63Total for 3 items₹7011₹9739You save ₹2728
Product Specifications
Book Summary
Reorganizing for Customer and Patient Care includes an overview of basic
concepts in administering a customer care program, evaluating your corporate
culture, encouraging your employees, using surveys, and using the internet. The
course structure is many short suggestions and principles followed immediately
by interactive questions and applications. The simple structure makes it
possible for busy healthcare workers to log in and benefit from short,
self-contained units, and practice how they would respond to a situation. This
is useful for all businesses, not just healthcare. The manual accompanying the
CD provides a summary of the major points of the CD in a handy format. 238 pages
on CD. 46
Book Specifications
- ISBN-13
- 9781594910883
- Language
- English
- Binding
- Paper Back
- Publisher
- University Of Health Care
- Publishing Date
- 2004-06-16