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Quality on Trial: Bringing Bottom-line Accountability to the Quality Effort
by Roger J. Howe, etc. (Author),
McGraw-Hill Publishing Co. (Publisher)
Product Specifications
Book Description
In the rush toward quality improvement, many companies have assumed that TQM
program automatically pay off--and that related expenses are always recouped.
This pioneering book challenges those fatal notions. It exposes the root cause
of failure in many quality initiatives, and shows how to implement a quality
review process directly linked to financial and operational performance. A must
for businesses that, despite limited resources, are eager to join the quality
bandwagon--and for all managers who must bridge the gap between long-range
quality efforts and short-term fiscal results.
Book Specifications
ISBN-13 9780077078089
Language English
Binding Paper Back
Publisher McGraw-Hill Publishing Co.
Publishing Date 1993-04
Total Pages 146