by Roger J. Howe,etc.
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Book Summary
In the rush toward quality improvement, many companies have assumed that TQM program automatically pay off--and that related expenses are always recouped. This pioneering book challenges those fatal notions. It exposes the root cause of failure in many quality initiatives, and shows how to implement a quality review process directly linked to financial and operational performance. A must for businesses that, despite limited resources, are eager to join the quality bandwagon--and for all managers who must bridge the gap between long-range quality efforts and short-term fiscal results.
ISBN-13
9780077078089
Language
English
Binding
Paper Back
Publisher
McGraw-Hill Publishing Co.
Publishing Date
1993-04
Total Pages
146

Quality on Trial: Bringing Bottom-line Accountability to the Quality Effort

fictionfantasyyoung adultaward winning

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Product Specifications
Book Summary
In the rush toward quality improvement, many companies have assumed that TQM program automatically pay off--and that related expenses are always recouped. This pioneering book challenges those fatal notions. It exposes the root cause of failure in many quality initiatives, and shows how to implement a quality review process directly linked to financial and operational performance. A must for businesses that, despite limited resources, are eager to join the quality bandwagon--and for all managers who must bridge the gap between long-range quality efforts and short-term fiscal results.
Book Specifications
ISBN-13
9780077078089
Language
English
Binding
Paper Back
Publisher
McGraw-Hill Publishing Co.
Publishing Date
1993-04
Total Pages
146