Quality and Performance Excellence
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Quality and Performance Excellence

by James R Evans (Author),
Cengage (Publisher)
Product Specifications
Book Description
About the Book: Quality and Performance Excellence Delivering cutting-edge coverage that includes the latest thinking and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 7e, International Edition presents the basic principles and tools associated with quality and performance excellence using relevant, real-world illustrations and examples. The text thoroughly illustrates how these basic principles and methods have been put into effect in a variety of organizations. It also illustrates the relationship between basic principles and the popular theories and models studied in management courses. Excellent case studies focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific. About the Author: James
Book Specifications
ISBN-13 9781133955924
Language English
Binding Paper Back
Publisher Cengage
Publishing Date 2017
Total Pages 496