360 Degree Feedback, or multi-rater feedback, is an established HR methodology
used in organizations across the world. This book presents in-depth details
about the process of developing managers into leaders and outlines methodologies
for designing and using a 360 Degree Programme for managers at all levels. This
second edition draws extensively from the authors' own experiences in the last
decade since the first edition was published.
The book also includes research done using over 8,000 top-level managers whose
leadership roles and qualities were profiled using the authors' Roles, Styles,
Delegation and Qualities (RSDQ) model. Lessons from their stories and practices
of some of the HR award–winning organizations are