The goal of participatory IT design is to set sensible, general, and workable
guidelines for the introduction of new information technology systems into an
organization. Reflecting the latest systems-development research, this book
encourages a business- oriented and socially sensitive approach that takes into
consideration the specific organizational context as well as first-hand
knowledge of users' work practices and allows all stakeholders â€" users,
management, and staff â€" to participate in the process. Participatory IT Design
is a guide to the theory and practice of this process that can be used as a
reference work by IT professionals and as a textbook for classes in information
technology at introductory