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Methods For Measuring Quality Of Libraries
by M Bavakutty, Kc Abdul Majeed (Author),
Ess Ess Publication (Publisher)
Product Specifications
Book Description
" There are several methods or tools or techniques to measure, control and
improve the quality of a library. The quality can be perceived from the
organizational level or user level or both, but the perceptions of a library
user is most important as the quality of a library has been defined as the gap
between the expectations of the user and the services of a library. The main
objective of writing this book is to make the practicing librarians acquainted
with the various methods of measuring the quality of libraries."
Book Specifications
ISBN-13 9788170004394
Language English
Binding Hard Bound
Publisher Ess Ess Publication
Publishing Date 2005-08-09
Product Edition 1