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Managing For Quality & Performance Excellence
by James R Evans, William M Lindsay (Author),
Cengage Learning India Pvt Ltd (Publisher)
Product Specifications
Book Description
About the Book : Managing for Quality and Performance Excellence, 11th Edition
This edition presents the latest developments in the field as you examine
fundamental principles, criteria and the historic underpinnings of total
quality. The authors provide a solid foundation for understanding and applying
technical tools and performance excellence from an enterprise perspective.
About the Author : James R. Evans,William M. Lindsay
James R. Evans
James R. Evans is a professor emeritus in the Department of Operations, Business
Analytics and Information Systems in the Lindner College of Business at the
University of Cincinnati. He has served as president of the Decision Sciences
Institute and served for eleven years
Book Specifications
ISBN-13 9789355736987
Language English
Binding Paper Back
Publisher Cengage Learning India Pvt Ltd
Publishing Date 2023-05
Product Edition 11
Total Pages 752