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Book Summary
This updated edition of Managing Business Support Service is an essential guide
for any organisation contemplating outsourcing services. It is equally relevant
to larger SMEs, middle market companies, multi-nationals and public sector
agencies and provides
Authoritative strategies for successfully outsourcing IT, customer services,
finance, HR, logistics and other business functions; Latest management ‘best
practice' set in an international context; Advice on contracting suppliers,
managing the process and ensuring good governance; Recent case studies from
Britannic Assurance, CESPA, Corus, Dara, Hydro One, GM europe, Mercedes-benz,
Ontario Power, Prudential and Sprint
Effective outsourcing and management of support services can provide companies
with crucial competitive edge. However, knowing what to do outsource
- ISBN-13
- 9780749445249
- Language
- English
- Binding
- Paper Back
- Publisher
- Kogan Page India Private Limited
- Publishing Date
- 2005
- Product Edition
- 3rdEdition
- Total Pages
- 266
Managing Business Support Services
by Jonathan Reuvid (Author),
Kogan Page India Private Limited (Publisher)
fictionfantasyyoung adultaward winning
Frequently bought together
Total for 3 items₹490₹535You save ₹45
Product Specifications
Book Summary
This updated edition of Managing Business Support Service is an essential guide
for any organisation contemplating outsourcing services. It is equally relevant
to larger SMEs, middle market companies, multi-nationals and public sector
agencies and provides
Authoritative strategies for successfully outsourcing IT, customer services,
finance, HR, logistics and other business functions; Latest management ‘best
practice' set in an international context; Advice on contracting suppliers,
managing the process and ensuring good governance; Recent case studies from
Britannic Assurance, CESPA, Corus, Dara, Hydro One, GM europe, Mercedes-benz,
Ontario Power, Prudential and Sprint
Effective outsourcing and management of support services can provide companies
with crucial competitive edge. However, knowing what to do outsource
Book Specifications
- ISBN-13
- 9780749445249
- Language
- English
- Binding
- Paper Back
- Publisher
- Kogan Page India Private Limited
- Publishing Date
- 2005
- Product Edition
- 3rdEdition
- Total Pages
- 266