What qualities do you need to be a successful manager, and how can you
developthe qualities you already possess? Managers Who Make a Difference
examines how managers'perceptions about themselves shape their behaviour at
work, and studies the ways in which peoplecan translate their ambition, sense of
purpose, perseverance, confidence, and resourcefulness intosuccessful
management. How can you train yourself to spot competences in others and build
on themto create an effective team? How do you achieve the right balance between
adherence to existingsystems, and creative or experimental problem-solving? And
do you have the people skills—theability to network extensively and build
trust-based relationships—required to be a leader? Richlyillustrated with
anecdotes and