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Management and Control of Quality
by James R. Evans, William M. Lindsay (Author),
South-Western Pub (Publisher)
Product Specifications
Book Description
James Evans is a well-known author, and the current president of the Decision
Sciences Institute. With his past experience as an examiner for the Malcolm
Baldrige Award, this text is heavily influenced by the framework and essential
content of the Malcolm Baldrige National Quality Award criteria. The authors
believe the principles of total quality as reflected in the Baldrige Award
provide the best overall synthesis of the concept of quality. Continuing to
provide a managerially-oriented, integrated view, this text also blends
technical topics. All chapters have been updated to reflect the most current
thinking in the profession.
Book Specifications
ISBN-13 9780538882422
Language English
Binding Hard Bound
Publisher South-Western Pub
Publishing Date 1998-06-19
Product Edition 4th Revised edition
Total Pages 850