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Book Summary
A massive disconnect exists between consumers and providers today. Consumers
have a greater selection of higher quality goods to choose from and can obtain
these items from a growing number of sources. Computers, cars, and even big-box
retail sites promise to solve our every need. So why aren't consumers any
happier? Because everything surrounding the process of obtaining and using all
these products causes us frustration and disappointment. Why is it that, when
our computers or our cell phones fail to satisfy our needs, virtually every
interaction with help lines, support centers, or any organization providing
service is marked with wasted time and extra hassle? And who
- ISBN-13
- 9780743276030
- Language
- English
- Binding
- Trade Paper Back
- Publisher
- Simon & Schuster Us
- Publishing Date
- 2007
- Product Edition
- 1
Lean Solutions - How Companies & Customer Can Create Value & Wealth Together
by James P Womack, Daniel T Jones (Author),
Simon & Schuster Us (Publisher)
fictionfantasyyoung adultaward winning
Frequently bought together
Lean Solutions - How Companies & Customer Can Create Value & Wealth Together₹580This item
Maarikaadu₹63
Natyamayuri₹63Total for 3 items₹706₹839You save ₹133
Product Specifications
Book Summary
A massive disconnect exists between consumers and providers today. Consumers
have a greater selection of higher quality goods to choose from and can obtain
these items from a growing number of sources. Computers, cars, and even big-box
retail sites promise to solve our every need. So why aren't consumers any
happier? Because everything surrounding the process of obtaining and using all
these products causes us frustration and disappointment. Why is it that, when
our computers or our cell phones fail to satisfy our needs, virtually every
interaction with help lines, support centers, or any organization providing
service is marked with wasted time and extra hassle? And who
Book Specifications
- ISBN-13
- 9780743276030
- Language
- English
- Binding
- Trade Paper Back
- Publisher
- Simon & Schuster Us
- Publishing Date
- 2007
- Product Edition
- 1