About the Book: Information Technology It in The Indian Economy
India has emerged over the last 20 years as the most preferred destination for
the outsourcing of Information Technology (IT) services. Various sectors of the
Indian economy such as industry, finance, insurance, communications, and
transportation have adopted IT in a big way. IT and IT-enabled services have
been the main driver of growth in Indias trade in services in recent years.
Starting out with basic data entry tasks, the industry has rapidly acquired a
reputation as the primary low-cost destination for voice-based customer
contact/support services, finance and accounting, and a range of back-office
processing activities. The past few