Emphasizing the strategic role of human resources, this best-seller includes
comprehensive, research-based coverage of all the major topics identified on the
Human Resource Certification Instituteas Content Outline, along with other
emerging issues. It focuses on international issues, diversity, ethics, the
Internet and HR, performance management, self-directed work teams, shamrock
organization, broadbanding, competency-based pay systems, job security, violence
in the workplace, and how organizational commitment affects production, quality
and service. Full of practical insight, this wonderful resource offers valuable
advice on how to handle important HR issues, such as conducting exit interviews
and new employee orientations.