About the Book: Hotel Reception
"The Book "Hotel Reception" is work of the authors in the field of Front Office
Operations. The book covers the hotel reception closely along with the jobs
performed by the receptionists as well as other staff working in the front
office department. The book also covers in brief the functions of the
housekeeping department, safety and security functions in a hotel, front office
accounting, emergency procedures and also has a collection of more than 450
technical terms. The book will be an ideal reference guide for students aspiring
a career in front office...