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Health Care Quality Management: Tools and Applications
by Thomas K. Ross (Author),
Jossey-Bass (Publisher)
Product Specifications
Book Description
Increasingly health care organizations are challenged to improve patient
outcomes, redesign business processes, and execute quality and risk management
initiatives. "Health Care Quality Management "offers anintroduction to the field
and practice of quality management, provides hands-on experience with Excel and
other tools, and shows how these principles are adopted by health care
organizations to improve patient outcomes and program quality. The book includes
case studies to illustrate how patient outcomes have been improved and business
processes redesigned to achieve improvements in quality, risk reduction and
other key business results/outcomes.
Book Specifications
ISBN-13 9781118505533
Language English
Binding Paper Back
Publisher Jossey-Bass
Publishing Date 2014-01-07
Total Pages 496