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Book Summary
We all have discussions with people every day - from lunch with friends to
organising a meeting. We might think of these small talk, chats and discussions
as 'conversations' but do we really converse? What do we really talk about? In
THE FINE ART OF CONFIDENT CONVERSATION communication expert Debra Fine shows you
how to use conversation to build stronger relationships with friends, colleagues
and family members. She provides simple techniques to help you develop
meaningful conversations, keep conversations on track, achieve the purpose of
your meetings and presentations, deal with difficult people and awkward
situations, leave clear answerphone messages and send emails that won't be
misinterpreted. Written
We all have discussions with people every day - from lunch with friends to
organising a meeting. We might think of these small talk, chats and discussions
as 'conversations' but do we really converse? What do we really talk about? In
THE FINE ART OF CONFIDENT CONVERSATION communication expert Debra Fine shows you
how to use conversation to build stronger relationships with friends, colleagues
and family members. She provides simple techniques to help you develop
meaningful conversations, keep conversations on track, achieve the purpose of
your meetings and presentations, deal with difficult people and awkward
situations, leave clear answerphone messages and send emails that won't be
misinterpreted. Written