E-mail has revolutionized the way we do business. In E-mail Selling Techniques,
sales guru Stephen Schiffman addresses e-mail's role in the twenty-first-century
sale: when to use e-mail to correspond with a prospect or established account,
and when a traditional medium is more appropriate. E-mail Selling Techniques
offers essential guidelines for the proper length and format of sales e-mails,
advice on tone and content, and tips for writing attention-grabbing subject
lines. This is the essential book for sales professionals who rely on computers
and portable e-mail devices to get the deal done.