About the Book: Dealing With Difficult People: Hbr Emotional Intelligence Series
A carefully curated selection of articles about difficult people from Harvard
Business Review. Shows readers general rules for dealing with conflict and
difficult people. Focuses on handling others emotional reactions. Gives specific
advice on how to handle colleagues who are mean, passive aggressive, always
stressed out, and who think everything is urgent. Also gives tips on handling a
difficult boss. Audience: Professionals who often find themselves in conflict
with their colleagues. Announced first printing: 25,000 Laydown goal: 8,000.….
About the Author: Harvard Business Review
Harvard Business Review is the leading destination for smart management
thinking. Through its