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Book Summary
Customer and Patient Care teaches how to handle customer and patient situations.
Healthcare staff have to deal with the special demands of both. The course
structure is many short suggestions and principles followed immediately by
interactive questions and applications. The simple structure makes it possible
for busy healthcare workers to log in and benefit from short, self-contained
units, and practice how they would respond to a situation. It is helpful for
those outside of healthcare as well. 169 pages on CD. 29 pages in the manual.
The manual accompanying the CD provides a summary of the major points of the CD
in a handy format. You must
- ISBN-13
- 9781594910890
- Language
- English
- Binding
- Paper Back
- Publisher
- University Of Health Care
- Publishing Date
- 2004-06-16
Customer And Patient Care Library Edition: With Practical Techniques For Improving Customer Care And Patient Relationships In He
by Daniel Farb (Author),
University Of Health Care (Publisher)
fictionfantasyyoung adultaward winning
Frequently bought together
Customer And Patient Care Library Edition: With Practical Techniques For Improving Customer Care And Patient Relationships In He₹6885This item
Maarikaadu₹63
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Product Specifications
Book Summary
Customer and Patient Care teaches how to handle customer and patient situations.
Healthcare staff have to deal with the special demands of both. The course
structure is many short suggestions and principles followed immediately by
interactive questions and applications. The simple structure makes it possible
for busy healthcare workers to log in and benefit from short, self-contained
units, and practice how they would respond to a situation. It is helpful for
those outside of healthcare as well. 169 pages on CD. 29 pages in the manual.
The manual accompanying the CD provides a summary of the major points of the CD
in a handy format. You must
Book Specifications
- ISBN-13
- 9781594910890
- Language
- English
- Binding
- Paper Back
- Publisher
- University Of Health Care
- Publishing Date
- 2004-06-16