Customer Loyalty Programmes and Clubs
Customer Loyalty Programmes and Clubs
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Book Summary
About the Book: Customer Loyalty Programmes and Clubs In every industry, and any company, customer loyalty marketing is an important pillar of corporate strategy. This second edition of Customer Loyalty Programmes and Clubs, explains how the key to effective protection against competition lies in identifying and offering your customers the right combination of financial and non-financial benefits. Stephen Butscher has reviewed the developments that have taken place since his original successful step-by-step guide was published and now includes pricing for customer loyalty and e-loyalty along with extra case studies. He takes you through all the necessary stages to research, plan and launch a programme that builds and
ISBN-13
9788186268483
Language
English
Binding
Hard Bound
Publisher
Gower Publishing
Total Pages
210

Customer Loyalty Programmes and Clubs

by Stephan A Butscher (Author),
Gower Publishing (Publisher)
fictionfantasyyoung adultaward winning

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Product Specifications
Book Summary
About the Book: Customer Loyalty Programmes and Clubs In every industry, and any company, customer loyalty marketing is an important pillar of corporate strategy. This second edition of Customer Loyalty Programmes and Clubs, explains how the key to effective protection against competition lies in identifying and offering your customers the right combination of financial and non-financial benefits. Stephen Butscher has reviewed the developments that have taken place since his original successful step-by-step guide was published and now includes pricing for customer loyalty and e-loyalty along with extra case studies. He takes you through all the necessary stages to research, plan and launch a programme that builds and
Book Specifications
ISBN-13
9788186268483
Language
English
Binding
Hard Bound
Publisher
Gower Publishing
Total Pages
210