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Customer Experience For Dummies
by Roy Barnes, Bob Kelleher (Author),
Wiley India (Penguin) (Publisher)
Product Specifications
Book Description
About the Book: Customer Experience For Dummies
Customer Experience for Dummies helps you listen to your customers and offers
friendly, practical and easy-to-implement solutions for incorporating customer
engagement into your business plans and keep the crowds singing your praises.
The book shows you simple and attainable ways to increase customer experience
and generate sales growth, competitive advantage and profitability. Youll get
the know-how to successfully optimize social media to create more loyal
customers, provide feedback that keeps them coming back for more, become a
trustworthy and transparent entity that receives positive reviews and so much
more.
About the Author: Roy Barnes
Roy Barnes is an acclaimed thought
Book Specifications
ISBN-13 9788126554355
Language English
Binding Paper Back
Publisher Wiley India (Penguin)
Publishing Date 2015-04
Product Edition 1
Total Pages 360