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Book Summary
The Customer Care in Healthcare Program combines 4 Customer Care in Healthcare
courses into one package. Courses included are Reorganizing for Customer and
Patient Care, Customer and Patient Care, Provider Patient Relationships, and
Handling Difficult People. The courses are interactive and focus on teaching a
technique or idea followed by reinforcement and application via questions and
answers. This is an excellent tool to increase an organization's commitment to
customer care and teach everyone the human side of healthcare. The principles
behind the concepts are relevant to almost every business, not just
healthcare.The manual accompanying the CD provides a summary of the major points
of the CD in a
- ISBN-13
- 9781594910340
- Language
- English
- Binding
- Paper Back
- Publisher
- University Of Health Care
- Publishing Date
- 2004-06-18
Customer Care In Healthcare Program Library Edition: For All Members Of A Healthcare Organization, Including Office Staff, Execu
by Daniel Farb (Author),
University Of Health Care (Publisher)
fictionfantasyyoung adultaward winning
Frequently bought together
Customer Care In Healthcare Program Library Edition: For All Members Of A Healthcare Organization, Including Office Staff, Execu₹19990This item
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Product Specifications
Book Summary
The Customer Care in Healthcare Program combines 4 Customer Care in Healthcare
courses into one package. Courses included are Reorganizing for Customer and
Patient Care, Customer and Patient Care, Provider Patient Relationships, and
Handling Difficult People. The courses are interactive and focus on teaching a
technique or idea followed by reinforcement and application via questions and
answers. This is an excellent tool to increase an organization's commitment to
customer care and teach everyone the human side of healthcare. The principles
behind the concepts are relevant to almost every business, not just
healthcare.The manual accompanying the CD provides a summary of the major points
of the CD in a
Book Specifications
- ISBN-13
- 9781594910340
- Language
- English
- Binding
- Paper Back
- Publisher
- University Of Health Care
- Publishing Date
- 2004-06-18