Agility and innovation are necessary to achieve global excellence and customer
value in twenty-first century business; yet most approaches to business process
engineering sacrifice these in favor of operational efficiency and economics.
Moreover, the IT systems used to automate and encapsulate business processes are
unresponsive to the dynamic business environment. Mitra and Gupta provide
insight to close this gap - showing how innovation can be systematized with
normalized patterns of information, how business processes and information
systems may be tightly aligned, and how these processes and systems can be
designed to automatically adapt to change by reconfiguring shared patterns of
knowledge. A modular approach to building business systems