Change management, handled badly, can create enormous problems for business. A
recent McKinsey survey suggested that only 6% of change management projects are
completed successfully, with the process of change causing feelings of anxiety
and confusion in the changing organization. There is obviously a great need for
support during any transition. Change Management Masterclass explains the whole
process in accessible terms. It looks at why organizations need to change, the
different ways change can be approached and what makes a process of change
management successful. It analyses the change process in an ordered and
structured way to help you understand the concepts and deal with the unexpected
problems