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Application of Total Quality Management to Library and Information Services in Digital Scenario
by P Jena, S Dalbehera (Author),
Avon Publications (Publisher)
Product Specifications
Book Description
About the Book: Application of Total Quality Management to Library and
Information Services in Digital Scenario
This book has a much stronger focus on the users approach to library services
provided by the technical Institution libraries of Odisha as well as the use of
Information technology by both the staff and libraries. This book discusses the
quality management tools, techniques and their applications in the library and
information centers in general, influence of ICT, application of TQM principles
in the libraries. Quality Management services at technical colleges of odisha
are briefly discussed. This book is a good beginning in rectifying the lack of
implementing TQM methods
Book Specifications
ISBN-13 9789381839201
Language English
Binding Hard Bound
Publisher Avon Publications
Publishing Date 2013-11-01
Total Pages 442