Application of Total Quality Management to Library and Information Services in Digital Scenario
Application of Total Quality Management to Library and Information Services in Digital Scenario
by P Jena, S Dalbehera
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Product Specifications
Book Summary
About the Book: Application of Total Quality Management to Library and
Information Services in Digital Scenario
This book has a much stronger focus on the users approach to library services
provided by the technical Institution libraries of Odisha as well as the use of
Information technology by both the staff and libraries. This book discusses the
quality management tools, techniques and their applications in the library and
information centers in general, influence of ICT, application of TQM principles
in the libraries. Quality Management services at technical colleges of odisha
are briefly discussed. This book is a good beginning in rectifying the lack of
implementing TQM methods
ISBN-13
9789381839201
Language
English
Binding
Hard Bound
Publisher
Avon Publications
Publishing Date
2013-11-01
Total Pages
442
Application of Total Quality Management to Library and Information Services in Digital Scenario
About the Book: Application of Total Quality Management to Library and
Information Services in Digital Scenario
This book has a much stronger focus on the users approach to library services
provided by the technical Institution libraries of Odisha as well as the use of
Information technology by both the staff and libraries. This book discusses the
quality management tools, techniques and their applications in the library and
information centers in general, influence of ICT, application of TQM principles
in the libraries. Quality Management services at technical colleges of odisha
are briefly discussed. This book is a good beginning in rectifying the lack of
implementing TQM methods